This is hopefully a fun thing, but I also decided to check wether it is me to be blamed after all.
But thing is, I have so countless times noticed when contacting big corporates support emails that it feels like they dont even read what i write. They just look at what im asking, and then they suppose something and write back making some stupid question that i already answered in the original support message i sent them.
Learning from these experiences, I have started trying to put things very short, instead of very detailed explanations (even they always ask you to be as detailed as possible).
Here comes the latest example with Amazon live chat. The first couple of lines:
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Me:I received a Blu-Ray today, that I havent ordered.
Amazon:Hello. Thank you for using Amazon.co.uk Chat, my name is (name).
(name), I apologise that your order did not arrive on time.
May I have the order number please?
- - -
Now am i really that hard to understand, or was Amazon live chat to be blamed this time?